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Evaluation

Educational Design (including Adult Learning Principles)

Beginner

8 - Creating Simulation-Based Patient Education Using Human-Centered Design: Expanding Perspectives and Inspiring Possibilities

Thursday, January 9, 2025
6:00 PM - 8:00 PM ET
Location: Exhibit Hall
Poster Description:

Background: Spinal cord injury (SCI) is a complex condition that can affect every aspect of a patient's life. SCI patients may not be equipped with the adequate knowledge and skills to perform safe bladder self-care after discharge from the hospital due to many factors and barriers. Needs assessment revealed a lack of standardized SCI patient education on bladder self-care across healthcare professionals at our institution.

Objective: Describe the design and developmental process of creating relevant and authentic simulation-based patient education videos using aspects of human-centered design. 

Methods: SCI patient education video prototypes of bladder self-care were developed using the three phases of human-centered design (inspiration, ideation and implementation). In partnership with SCI patients, bladder self-care scenarios were created using urogenital task trainers filmed from a first-person perspective. Our analysis employed a mixed-methods convergent design using focus groups and surveys (qualitative and Patient Education Materials Assessment Tool for Audiovisual Materials-PEMAT A/V). Participants included 8 SCI patients and 35 healthcare professionals. 

Results:  Overall PEMAT A/V understandability score was 100% for SCI patients compared to 93.4% (SD 5.6%) for healthcare professionals. The overall PEMAT A/V actionability score was 100% for SCI patients compared to 98.77% (SD 6.4%) for healthcare professionals. Common themes include: 1) step-by-step process; 2) patient safety; 3) manner of representation; and 4) method of delivery. 

Conclusions: Creating simulation-based educational videos using human-centered design was received positively by both SCI patients and healthcare professionals based on focus groups and PEMAT A/V scores. While these videos were designed primarily for SCI patients and caregivers, it was developed as a continuing education (CE) activity as it helps fill a gap by providing rehabilitation healthcare providers a standardized method of teaching bladder self-care management across professions. This CE activity expands perspectives and inspires possibilities through patient partnership, innovative simulation and interprofessional continuing education.

Learning Objectives:

  • Describe the design and developmental process of creating relevant and authentic simulation-based patient education videos using aspects of human-centered design.
  • Identify the roles and responsibilities of patient partners and the healthcare team in the design and development of simulation-based patient education.
  • Create learning opportunities that expand perspectives and inspire possibilities by engaging patients in the design and development of simulation-based education.